TruckProtect Claim Tracker
Know exactly where your claim stands.Every step, every update, in one place.
Plan holders, drivers, and repair facilities each get a private, secure link to the same claim — with the right view, the right actions, and zero email tag.
Private, link-based access Real-time stage updates Mobile-friendly uploads
Built for everyone on the claim
One claim. Three views. Zero confusion.
Plan Holder
See your claim status, payment timing, and what we still need from you or the shop.
Driver
Submit breakdown details, location, and incident photos right from the cab.
Repair Facility
Upload diagnostics, estimates, and final invoices — and watch them flow into the claim.
Our promise
Transparency without the spreadsheet.
We replaced the “wait and wonder” of warranty claims with a Domino’s-style tracker — so you always know what’s next, and so does everyone else on the claim.
- Stage tracker shows exactly where your claim is right now.
- AI-assisted document review flags missing items before they slow you down.
- Twilio SMS keeps you posted; HelpScout keeps your inbox tidy.
- Internal adjudication stays with TruckClub — your portal stays clean.